Contact

Tell us what you need. We will tell you the truth about whether we can help.

There is no switchboard here and no ticket number. Write the note the way you would say it out loud, and somebody who works here will read the whole thing.

Send us a note

Everything except your organization is needed, only because a reply is hard to send without it.

Detail helps. If you are caring for somebody, tell us where they are in their recovery and what is hardest right now.

A real person reads everything that arrives here.

After you press send

Nothing disappears into a queue here.

  1. 01

    It lands with a person

    Not a ticket system. Somebody who works here opens it and reads the whole thing, including the part at the end where people usually apologise for writing so much.

  2. 02

    We work out who should answer

    Sometimes that is clinical, sometimes federal, sometimes engineering. If the right answer sits with somebody outside this company, we will tell you that instead of stalling.

  3. 03

    You get a reply

    Written by a human being, in plain words, aiming to come back to you within 48 hours.

If you are writing about somebody you are caring for, say so in the first line. Those notes go to the top of the pile. We have all been on that side of it, and we know what it costs to sit down and type it out.

Who is who

Three registered names, one group of people.

Contracting officers, grant officers and anybody checking our registration usually need the identifiers rather than the story. Here they are.

Prosperous Robotics Group, Inc.

The company. Devices, software and the research work. Veteran owned, and not SDVOSB certified; that certification sits with Prosperous Healthcare LLC.

UEI
WXSLW7DG9WR5
CAGE
923Z6

Prosperous Healthcare LLC

The federal contracting entity, and the one that holds the SDVOSB certification, awarded by the SBA in 2026. Federal work runs through here rather than through the Group.

UEI
YDZSQC74NZL1
CAGE
1U0T0

MotusAcademy Foundation

The nonprofit. If you are writing about community work, education or the foundation's own programs, this is the name on the paperwork.

UEI
YP8CAQVKGXM7

If you are not sure which one you need, pick the closest option in the form above and send it anyway. Sorting that out is our job, not yours.

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